How has information technology changed the health care industry in Hawai‘i?
Information technology has helped the health care industry tremendously by allowing us more access to information and increasing the ease of sharing information with patients and the medical community. Hawai‘i is on par with the rest of the nation in this area. We are able to provide the same technology and services that are offered on the mainland right here.
What are the pros and cons of consumer-driven health care?
Consumer-driven health care often results in a patient being more knowledgeable about their disease. They are active participants in their care. They are educating themselves about their medical condition and trying to understand their options.
A con of consumer-driven health care is that the consumer may not understand how their unique health care situation may be different than those of someone else they know. People often hear stories about medical care and outcomes from those with circumstances different than their own situations. There are many factors that influence how a patient can be treated for a diagnosis beyond the diagnosis of cancer, such as other health issues and complications and the stage of their cancer. Patients’ needs and experiences are not identical. Understanding what an organization can do for your specific needs is very important.
A key consideration for employers is listening to your customers and your community. Understanding the needs of the community in which we serve is vital. A key consideration for employees and employers is an emphasis on customer service.
What are your thoughts on the current political climate with regard to the ACA?
The Affordable Care Act has allowed more people in Hawai‘i to have access to health care than in the past. As a result, patients are identifying their cancer early on. Early detection is a key element to overall survival. As for the current political climate with regard to the ACA, it is disturbing to think that some of the good that has come out of the program is currently being jeopardized. We can only hope that before a repeal of the entire program is put into place, there will be serious thought about how to learn from the weaknesses of the current program so the new program will be stronger while still allowing the thousands of people that are currently covered to remain covered.
What other dynamics have changed the business of health care in Hawai‘i?
Cancer care in Hawai‘i has evolved. We are able to offer cutting-edge care locally. Patients are able to participate in clinical trials and obtain services right here at home.
What employee wellness programs or workplace wellness practices are in place at your organization?
We recently started an employee wellness program that allows our staff to have access to gym membership as part of their health care coverage. They also get newsletters throughout the year that focus on wellness opportunities and online classes.
