What do you define success as?

Whether it’s my career or my personal life, I typically set out a vision for what I want to achieve. Success means accomplishing these goals while embracing all the lessons learned throughout the journey.

What do you hope to see in your industry in the next 10 years?

I hope to see continued growth in our industry. I anticipate finding synergies in the work we do, allowing our company to expand our service offerings to new and existing clients.

What do you love most about your job?

I love the team camaraderie we’ve built at the company. Our company’s success is defined by the contributions of our employees.

What are some of the biggest challenges facing your industry?

As with other industries, one of the biggest challenges is finding and retaining good employees, as people are at the core of our services. There is tough competition out there for good people.

What are some words of advice for an exit strategy?

When ending an existing relationship with a client, we try to remain professional and help the client through a smooth transition. Hawai‘i is a small community and you may end up working with the same individuals again in some other capacity.

When leaving an employment, you should always try your best to ensure a smooth transition as well. Wrap up existing projects, document important processes and procedures that are handled exclusively by you, and train your successor or supervisor on key tasks to ensure nothing falls through the cracks. How you handle your exit will leave a lasting impression.

As you reflect back on your life and career, would you change anything personally or professionally?

When I look back, I wish I could have taken more risks in both my professional and personal life. Growing up, I had always been more of a cautious person, playing it safe. As I’ve gotten older, I now see the benefits of taking calculated risks, which is sometimes needed to achieve one’s goals.

What do you do for fun?

I enjoy traveling with my family and friends to explore new adventures. Engaging in good conversations over a delicious meal is always a treat. My competitive spirit comes through during family game nights over classics like Pictionary and Taboo.

Describe your ideal day

My ideal day starts with being in a bustling foreign city and exploring the sights, foods, and traditions of the local culture.

What are some surprising lessons you learned in becoming a leader?

It is important to listen to others as they have different perspectives that could be insightful. In the end, if there are differing opinions, the leader will need to make the tough decisions.